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Terms and Conditions

Effective Date: 02 Feb 2025
Last Updated: 20 Mar 2025

Welcome to Tippah, a service provided by DevMatrx Pty Ltd. By creating an account, accessing, or using our platform, you agree to the following Terms and Conditions.

1. Use of the Platform

Tippah is a digital tipping platform that allows customers to send tips to service providers such as waiters, car guards, and others. You agree to use the platform responsibly and for lawful purposes only.

2. Eligibility

You must be at least 18 years old or have permission from a legal guardian to create an account or conduct transactions.

3. User Responsibilities

By registering, you agree to:
  • Provide accurate, complete, and up-to-date information.
  • Maintain the confidentiality of your account credentials.
  • Use the platform in a manner that does not violate any laws or regulations.

4. Payments and Transactions

- All payments are securely processed by third-party payment providers.
- Tipping transactions are non-refundable once processed.
- We do not store your payment details.

5. Data Collection and Use

We collect personal, transactional, and technical data as outlined in our Privacy Policy. By using the platform, you consent to this data being used for:
  • Processing payments
  • Improving user experience
  • Legal and compliance purposes

6. Account Termination

We reserve the right to suspend or terminate accounts that engage in fraudulent, abusive, or illegal activities.

7. Limitation of Liability

We are not liable for:
  • Losses arising from third-party payment failures
  • Disputes between users and recipients
  • Temporary unavailability of the platform

8. Modifications

These Terms may be updated periodically. Continued use of the platform after changes constitutes acceptance of the revised terms.

9. Governing Law

These Terms are governed by the laws of South Africa. Disputes will be handled in accordance with South African legal procedures.

User Agreement

By proceeding with the account creation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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